Wendy Drennan

[00:00:01] Speaker A: The best music from the 60s to today. [00:00:05] Speaker B: IPL radio. And we're back with the Perth Property Bros with Josh and Carlos. But today it's not Carlos. [00:00:12] Speaker C: It's not. [00:00:13] Speaker B: It's Carly. [00:00:15] Speaker C: Hello everyone and welcome. [00:00:17] Speaker B: Yeah, Carly Beasley from Alpha Conveyancing. Yes, how are we, Carly? [00:00:21] Speaker C: Today we're good, we're very good. Still a lot of activity, a lot of new inquiries coming through with obviously the stock that's on hand. Yes, but still unfortunately a lot of, you know, angst and confusion and FOMO and all those other acronyms that we've discussed in the. In the past. [00:00:39] Speaker B: In the past. [00:00:40] Speaker C: Yeah, still definitely happening. How have you found, I guess the weekend for you because I know that you were out and about and whatnot. [00:00:47] Speaker B: But let's address the elephant in the room first, shall we? Where is Carlos? [00:00:53] Speaker C: Carlos is, I believe, current location and I could be incorrect. He's off in Margaret river, enjoying the beautiful south. [00:01:02] Speaker B: Look at that. So anyway, it's a well deserved break, isn't it that you said after a while, obviously he's been off sick so he couldn't be on the show. Actually he was on the show but we just. No one was actually hearing him per se. So anyway, we've got. Well, he's got a well deserved break. [00:01:20] Speaker C: Absolutely. [00:01:21] Speaker B: Hopefully he'll be back next week again and we get the gang back together again. [00:01:25] Speaker C: That's right. Well, I'm actually out next week so. [00:01:28] Speaker B: There you go. It's one after another. [00:01:30] Speaker C: Yeah, pretty much. [00:01:31] Speaker B: Was it Bali? [00:01:32] Speaker C: Bali, Bali. [00:01:33] Speaker B: And we just had some nice weather these last two days. [00:01:36] Speaker C: I know. And I've looked at like where we're going to be staying and it's going to be pouring with rain but very hot. [00:01:42] Speaker B: Oh, is that the. The whole muggy and yeah, the tropicalness of it all. [00:01:48] Speaker C: So I'm not even going to be able to get a suntan. Not that I can anyway. [00:01:54] Speaker B: Well, I'll tell you about my weekends. Obviously Saturdays was home open but Sunday was a whale watching trip for me so I actually went to watch the whales. So we went down at about 9 in the morning. We headed out into the ocean. Oh my God, it was beautiful. So many pods out there, you know, they were jumping, they were trashing and it was so nice. Just this whale. There's something about it, you know. They're just magnificent creatures. [00:02:20] Speaker C: I know. [00:02:21] Speaker B: Big. [00:02:21] Speaker C: I know. Albany or like off Rockingham? [00:02:24] Speaker B: No, we went off Fremantle. Fremantle or Fremantle. And then it was, I think it was just in between, like just off rottenness. We could see Rottenness from afar. [00:02:33] Speaker C: So good. [00:02:33] Speaker B: And you could see it was so. It was so nice, you know, it's like I said, it's out of this world. It's one of a experience you must have. [00:02:40] Speaker C: I think I definitely. It's on the bucket list. Yeah, it's definitely on the bucket list. But did you know, fun fact, I've never been to Rottnest Island. [00:02:50] Speaker B: Another fun fact. I have also never been to Rottnest Island. [00:02:53] Speaker C: So we're gonna go to Rottnest. [00:02:54] Speaker B: You have to do that. Yeah, actually, we were going to do it in a plane with Carlos, actually, so he was going all over. And we'll probably try and do a show on. On air. [00:03:03] Speaker C: That would be cool. [00:03:04] Speaker B: It'd be interesting to see doing a property show while flying on the air. [00:03:08] Speaker C: Or relocate to Rottnest island for the day. [00:03:10] Speaker B: There you go. [00:03:13] Speaker C: Oh, goodness me. Well, that sounds like fun. So how were the home opens? What did you find? Still about the same kind of levels. Higher, lower, it depends really. [00:03:22] Speaker B: Like down south. So I was at home opens all the way in Waikiki and Warnbro this week. I find that as long as the property are priced right, the line is out there. You know, the line is out there, but again, people are running to get it. In fact, I was out there with a client and I was having a chat with him and five minutes later, someone else rocked up and I was like, guys, the agent's gone. [00:03:45] Speaker C: Yeah, you missed the boat. [00:03:46] Speaker B: You missed the boat. But yeah, it all went under offer. And yeah, it was crazy. It's pretty quick. [00:03:51] Speaker C: Did you miss out on that one or did you secure that one? [00:03:54] Speaker B: No, we did not. It did not suit the requirement that we wanted, but I guess it was more to. I think I was trying to get my client to see a certain perspective as well, you know, like, what would a certain property bring in terms of value and stuff like that. So it was a good exercise, actually, that we had. [00:04:12] Speaker C: That's good. [00:04:13] Speaker B: So, yeah, so it was. I wouldn't say it was a waste, but it was good. It's always good to speak to agents and see what's happening on the ground. Yeah. So that was my weekend, actually. [00:04:22] Speaker C: Nice. [00:04:22] Speaker B: Yeah. So this weekend was all south. Maybe next week I might head up north again. [00:04:26] Speaker C: You might be east, you might be west. [00:04:28] Speaker B: It's anywhere. Wherever it goes. Yeah. [00:04:31] Speaker C: Nice. Exactly. Well, and that's the thing. I know that kind of, you know, Warmburgh and Waikiki and Port Kennedy. So obviously more based this way. Like rocky Hawaii, coastal Not so much that it went quiet, but it investment wise, I would say that that went a little quieter. [00:04:51] Speaker B: It did. And I think now with all the recent release in reports with orcus coming in, 12 billion going into the industry and I think they're going to try and spread it out. They're trying to house what, 10,000 workers with all the building and everything that's about to happen. [00:05:06] Speaker C: Crazy. [00:05:07] Speaker B: So hence why, you can see why the appeal there, of course, you know, and obviously Defense housing is also doing a lot more buying in those areas. In fact, the client that I'm helping is actually looking into doing defense housing. Yeah. So I'm actually going and looking out for this property. So actually, funny, I'll tell you the story. Anyway, so we were chatting with him and he obviously he's got his requirements. We know that the base needs to be within 30 km kilometers from the base, the surroundings. [00:05:37] Speaker C: From Rockingham. [00:05:37] Speaker B: From Rockingham, the base, the naval base. So we're like, oh, all these properties fall under all these suburbs and all that. So he was like, yeah, I really like to live in these suburbs and stuff. So I was all right, fine, we're going to look into those, started searching and all that. So I decided to call up and say, hey, where exactly are these areas? And they showed me the map and he wanted every suburb that was not on the map. [00:05:57] Speaker C: You know, you always want what you can't have. Oh, yeah, that's me. [00:06:00] Speaker B: Anyway, no, I guess what I was trying to say with that is while they may say that, you know, 30 minutes from the base and you're going to assume that any suburb is going to fit that criteria, but in fact it's actually not, you know, that's right. [00:06:12] Speaker C: And so I guess from a radius, where does that kind of end? Is it more around like the Secret Harbour or. [00:06:20] Speaker B: No, so there was quite a few, like say the whole of Kwinana was not included in there. So things like Aurelia, Bertram out, Wellard, Baldivis. So you got. Well at Baldivis and you've got this site this side of Rockingham going all the way down. So it's sort of like a V. And then you got other areas like Anel Sh. Water is included as well. [00:06:42] Speaker C: Kennedy W. All the way down. [00:06:44] Speaker B: Yes. [00:06:45] Speaker C: But not Secret Harbor. [00:06:46] Speaker B: Secret harbor is. Yeah, yeah, it's all included. So I think it's all the way goes down. I think. I can't really recall the suburbs now, but I'll show you the map. [00:06:56] Speaker C: Yeah, show me the map. And no, I'd Be very interested to say that. [00:06:59] Speaker B: And that's not the only location then per city, then you've also got like right up to Ellenbrook has one as well, because obviously they've got Bullsbrook, the base up there as well. [00:07:09] Speaker C: Of course. And then you've got the. The one near Claremont. [00:07:13] Speaker B: Yep. [00:07:13] Speaker C: As well, the barracks. [00:07:14] Speaker B: So you've got. Going all the way up to Banksia Grove, that side. So again, that those are like case by case kind of basis. But. But I guess what I was saying is good to still call and be really sure that those are the areas that you get invest in. If not, you're just simply buying in areas and you might be in trouble. [00:07:32] Speaker C: But that's good info for you as well, you know, as a buyer's agent to be like, okay, so what are the. The suburbs where we can go. And then you can go to your buyer and say, all right, Mr. Buyer, this is the area of where you need to be to then be able to work in with defense to obviously gain that. Because it's. It's going to be massive. It really will be. [00:07:56] Speaker B: It is. [00:07:56] Speaker C: And it's. It's already kicking off a little bit more. It kind of went a little bit dwindle. [00:08:01] Speaker B: Yes. [00:08:01] Speaker C: But because nothing was happening. [00:08:03] Speaker B: Right. Yeah. [00:08:04] Speaker C: Whereas now, like, I know a lot of different defense workers that are coming back. [00:08:11] Speaker B: Yes. [00:08:12] Speaker C: From, you know, offshore, overseas, over east. And it's going to. Yeah. Really pump it. [00:08:19] Speaker B: Yes. [00:08:19] Speaker C: 100% is at another level of that. [00:08:23] Speaker B: FOMO to whatever that's already happening. [00:08:25] Speaker C: To whatever's already happening. That's right. [00:08:26] Speaker B: It just goes to show, like that area is still. There's lots of potential still. You know, obviously looking at all the houses as well. A lot of them, they've got big plots of land, but you can't really do much with the land. So there is room for, you know, potential rezoning and stuff in future. Should. Should the government come up with something to wanting to increase housing? So anyone with big lands and stuff, hopefully they can do something. I was looking at 700, 800 square meters. But they can't do anything to the land. [00:08:53] Speaker C: No. Too small. [00:08:54] Speaker B: Yeah. [00:08:55] Speaker C: Well, too small to subdivide have any, I guess, way of increasing that investment. But do you think maybe it's. It's going to be a case where defense housing might need to increase that radius? [00:09:12] Speaker B: Do you think it's not. It's not about increasing the rate. Like 30 km is quite, quite a bit of a distance already. Right. [00:09:18] Speaker C: Come on, Josh. [00:09:19] Speaker B: Well, I know where you live there Carly, you are in the other end of Wa. Unfortunately not always want to travel that far. What I'm trying to say with that is 30km is quite a distance. It covers quite a bit. [00:09:33] Speaker C: But I think actually, yeah, when I think about that, that's probably from my place to say, just shy of Kunana, right? Yeah, that's 30k. [00:09:41] Speaker B: Yeah, exactly. [00:09:42] Speaker C: You know, so yeah, you do have all these other little suburbs but in between that 30k radius from the port, there's a lot of land. [00:09:50] Speaker B: There is a lot of land and that's what I'm saying. So. So it's a matter of, you know, what's, what's going to happen and what are they going to do about it. So like I was having a chat with the guy, this investment specialist from Defense Housing. So they were mentioning, I was asking why, what's wrong? Like, you know, like Aurelia, what's wrong with Bertram and all this kind of. These are all suburbs as well. But they've also got a choice of where they want to live in. Right? So say if they put a naval officer staying there and they don't want to be in the suburbs, then it's just going to be laying empty. So it becomes a bad investment for them on their part. So obviously those are all a bit older type housing as well. So as they start, you know, maturing and they renovate them and stuff, then it has a potential for it to future, in future might be one as well, but not at this present moment. [00:10:40] Speaker C: So is there I guess, requirements of. [00:10:45] Speaker A: What. [00:10:47] Speaker C: Like what brings it into a defence housing? Like does it have to be a three by one, four by two? What are the, I guess the requirements of that? [00:10:54] Speaker B: Yes, that's right. So there is a few requirements. So there's three types as well. So you've got a freestanding house, you've got a strata and you've also got apartments, townhouses or you've got apartments. Now for houses it has to be, and this is what I call to clarify actually it has to be three bedroom and it has to have one ensuite adjoining the master bedroom. So I was like, doesn't that just mean a three by two minimum? So I had to call and clarify, say, yeah, that's a three by two. [00:11:22] Speaker C: Oh my gosh. [00:11:22] Speaker B: So it has to have a master bedroom and an ensuite adjoining the master bedroom. [00:11:27] Speaker C: I was like, isn't that like the normal. [00:11:30] Speaker B: Yeah, I was like, I was like, why did you just say three by two? So it has to be, you know, a minimum Three by two. It needs a living space, a dining space, a small backyard covered, you know, and then there's some options where a good, good to have. And obviously once they go in, they'll also assess it on a case by case as well. [00:11:52] Speaker C: Of course. [00:11:52] Speaker B: Or you know, or if they go in and they say, okay, maybe we need this, this, this, this, that, once you've ticked all this box will defend. It becomes a defense housing kind of area. It also needs to be close to amenities, close to shops, you know, everything. [00:12:05] Speaker C: That lockable garage, like all that kind of thing. Because if you've got three people in a three by two, then you need at least obviously the driveway and the car spot or spots. [00:12:17] Speaker B: They didn't, they weren't very particular, but they said as long as it was one garage, they were fine with it. As long it was one, that's okay. Most important was the living space need to be quite, you know, quite good. A small backyard is fine. [00:12:31] Speaker C: Less maintenance. [00:12:32] Speaker B: Less maintenance, exactly. Right. So I mean it's good. I think overall I was reading about it as well. Like you got the option of renting long term. So you've got three years, six years, nine years, 12 years. [00:12:43] Speaker C: Save it. What if, okay, so you've just bought a property, defense housing are going to obviously lease that from you. That's obviously how it works. What, over the time that, what duration would you then put on a lease? What would you do? [00:13:00] Speaker B: I don't, I mean, if it's a sit and forget, let's leave it for a long term, you know, or if you don't want it for so long, you wanted to see how it goes, just six years and see what, you know, see what happens. [00:13:12] Speaker C: I'd go six. [00:13:13] Speaker B: Yeah, no, I mean there is that option that you can extend as long as you want. Because with defense housing, one thing good about it is they take care of everything. Right. In fact, they even put some money aside to do up your house before they leave, you know, so you completely don't have to worry about it. In fact, even if it's empty, your rental gets paid to you, which is quite interesting, Right? Maybe. Okay, I'll have to check on that one. Yeah, I'll double check that one. [00:13:41] Speaker C: Back to you on that one. [00:13:42] Speaker B: So a client of mine currently has defense housing in Sydney. I think maybe that applied during the COVID period. So during the COVID period, even though it was set empty for about two years, they were still paying his rental. [00:13:56] Speaker C: Wow. [00:13:56] Speaker B: Without actually missing out. But whether that applies in this current scenario, I'll have to check. [00:14:01] Speaker C: Yeah, we'll come back to you on that, gang. [00:14:02] Speaker B: Yes. I don't want to put the wrong information. [00:14:06] Speaker C: No, we do not. [00:14:07] Speaker B: All right, anyway, let's go into a bit of a break, shall we, Kylie? And we'll come back and we'll talk more. [00:14:12] Speaker C: Property sounds good. [00:14:14] Speaker B: Your voice, your community station. You are listening to IPL radio. [00:14:24] Speaker C: So good. No, so defense housing, we kind of touched on. We did just now. [00:14:31] Speaker B: I guess a lot of few things that we touched on was, you know, to show that there's lots of opportunities out there. You know, there's so many ways of investing. Defense housing, obviously, is just one one of them. You've got ndis. You've got so many different kinds. So it's what is not a one fits all. Obviously, you know, it's. It has to suit your risk, your requirements. And like I was just telling you just off air of the show, I always keep getting. In fact, I just had a few recently where it's like, josh, what investment properties do you have? We can just buy it from you. I was like, what do you mean? Like, you know, I've always get opportunities, but what are you looking for? There's so many out there. Subdivision. Are you looking for just buy and hold? There's so many different kinds. [00:15:18] Speaker C: It's not like a catalog that you can flick through and just go, oh, I want that one. [00:15:24] Speaker B: But I feel that's what people tend to think, what buyer's agent does. Right. We just have this. This catalog that you just said with all these amazing investment opportunities, and you just pick something. [00:15:33] Speaker C: Yeah. A, B or C. The one with the most money. C for cash. [00:15:38] Speaker B: Yeah, There you go. [00:15:41] Speaker C: Cash is king. [00:15:42] Speaker B: Cash is king. All right. So anyway, I wanted to touch on a little bit about what's happening in the market this week. [00:15:47] Speaker C: Yeah. [00:15:47] Speaker B: So obviously it's a. It's a hot, hot market. It's still a hot market. Right. We are starting to enter spring, but we're still under 3,000 properties. You know, we pulled out. I was looking at the stats. We're still under. Our median price has gone up again. Yeah. It's not sitting at 805, 000. [00:16:06] Speaker C: So a matter of what, to a fortnight? No, Last time I was on the. [00:16:09] Speaker B: Show, you were here three weeks ago, there was 800 000. Last week it went up by 1000. And this week it's 805, 000. So there you go. So it's gone up. Even units has gone up. There was a few things happening on the market. So, you know, it shows that it's still a bit steady. Hopefully we see more coming up. I always get calls saying, oh, Josh, you know, I want to sell but I don't know where to buy. And that's a very common theme at the moment. You know, there's one recently, a sale in base water recently a dilapidated house. Issues like mold, asbestos, poor condition, still sold for nearly 200,000 above its listing price. Yeah. Oh, my gosh, there's another one. Cotteslo, Claremont region has been with big absolute growth in medium house price at about 275,000 in the past year, making it one of the strongest performers nationally. So basically what it's showing is that obviously the demand is there. You know, people are jumping in. Obviously whoever's got top dollar is getting in. All right. And home buyers are not first. Home buyers are not either. Come first October, we're going to see this change. [00:17:25] Speaker C: Yeah, we're next week. Nine days off. [00:17:27] Speaker B: Yeah, nine days off. [00:17:28] Speaker C: Obviously we're not going to hit 850. No, surely not in nine days. I mean, probably what, 10,000 potentially, but it's still not a lot. There's not a lot of gap. [00:17:39] Speaker B: It's not a lot of gap. I think someone put it very clearly the other day, it was like, you know what we used to have about the home guarantee scheme used to come up to 600. Right. So whatever that was, 450 is now worth 600. Now by moving the post again from 600 to 850, you're now just made all six hundred thousand dollar property would be worth it on the 850 mark. [00:17:59] Speaker C: That's correct. And then apart like after that, obviously that's it. Boom, cut off. [00:18:04] Speaker B: Yeah. So we're not far off. [00:18:06] Speaker C: Scary. [00:18:07] Speaker B: It is. [00:18:08] Speaker C: It's a bit scary. [00:18:10] Speaker B: So obviously we've got our next guest coming in. Wendy. [00:18:13] Speaker C: We do. [00:18:14] Speaker B: So, Wendy Drennan from Coburn Conveyancing. Yeah. So obviously they are sister company to. [00:18:20] Speaker C: Alpha under the same umbrella. Yes, but separate entities. [00:18:25] Speaker A: Yes. [00:18:25] Speaker B: Yeah. So obviously they are another big, big one as well. [00:18:31] Speaker C: Big hitter. [00:18:31] Speaker B: Yeah, yeah, exactly. So absolutely, we've been talking a lot about settlements recently, isn't it? So it'd be nice to hear another perspective as well. And obviously they're also extremely busy, like. [00:18:42] Speaker C: Yourselves, everybody, if, if you're not a busy settlement agent at the moment, like there's a problem. So. But no, look, it's, it's very humbling, obviously, to be busy and yeah, if, if you're not in this market at the moment, then there's something definitely wrong. But yeah, it's just dealing with all those different emotions, all those different touch points, you know, how, like what conditions, you know, as a deceased estate where you need to be a little more emotional in the aspect and a bit more comforting, whereas it is it, you know, a nervous first home buyer that are just like losing their minds. [00:19:22] Speaker B: Yeah. So, yeah, I think I see her basic up and down. [00:19:29] Speaker C: No, she will be great. She'll be fantastic. [00:19:32] Speaker B: Yeah. So anyway, I want to dive a little bit into yours before we get went to your show. So let's dive into some, some extreme examples that you've had, like a big win. [00:19:47] Speaker C: A big win. Can't. I mean they're all obviously big wins when they move across to settlement. Right. So that's always a big win. But one in particular that I had, I had a seller that went, I think it was 204,000 over the asking price. [00:20:05] Speaker B: Wow. [00:20:05] Speaker C: And he was wrapped like he was mortgage free. He, you know, still had a little bit more in the bank and he's off on a world trip holiday. And I said, but what are you going to come back to? He's like, I don't care. It's all in a sea container. I'm good, I'm out of here. So for him. And he's pre retiring but not far off. So. [00:20:26] Speaker B: Yeah, yeah, that's nice. There was one where I had. Where the same thing, I think there was a divorce, divorce type property. So we bought it off the seller, the vendor, obviously they were going through a divorce. They sold it at a good price, we got it at a good price. Obviously that's what you want. Yeah. And so I was like, so what's happening with you? And he's like, oh, well, I've got my camper van, I'm taking off. [00:20:51] Speaker C: A lot of people are doing that again. It's becoming like the whole, you know, RV thing and caravans and all that kind of thing again. So. [00:20:57] Speaker B: Yeah, yeah, it's quite interesting. So. So he took off and I hear from him once in a while. To be honest, it's quite fun. [00:21:05] Speaker C: That's good. So is he just doing like all around or is he. [00:21:08] Speaker B: Well, he's a bachelor now, so he goes wherever he wants. [00:21:12] Speaker C: The old ball and chain not affecting anymore. Yeah, definitely. [00:21:18] Speaker A: Yeah. [00:21:19] Speaker C: It'd be so different. Me personally, I couldn't do it. [00:21:21] Speaker A: It's. [00:21:22] Speaker C: For some people, it's certainly not for. For me. [00:21:25] Speaker B: I've heard a lot of these stories and I've been wanting to try it out at least. Did I tell you I did a trip in a motorhome one day, Me and my wife. That was just before my daughter was born. [00:21:35] Speaker C: No, you didn't. [00:21:36] Speaker B: Yeah, we went up to Kalbari. It was a quite a nice drive up. And. First time driving this. This motorhome. Right. The first time in my life. Okay. So it was just me and my wife, so we wanted to. We were trying to hire one and they didn't have a two seater, so we got the four seater. All right. And when we went there and they decided to like, oh, Josh, you know what? We're going to upgrade you to a six seater. I was like, there's only two of us, bro. Like, what are you doing? And so I was driving this bus pretty much, and we went on our trip. Oh, my God, I was so nervous getting onto the road. You know, driving is this big gigantic thing around. Yeah, it was nice, but, you know, we had so much room to do whatever we want. [00:22:19] Speaker C: Have you seen the movie we are the Millers? [00:22:21] Speaker B: No, we have not. [00:22:22] Speaker C: Watch it and you'll understand where I'm going with that. But. [00:22:27] Speaker B: But it was. It was good. It was funny in a way. Like, you know, obviously we stayed at the camper van. The. The places. Right, the places for camper vans. But funny that, you know, when we want to go out for dinner, we had to, like, pack up this huge bus and slowly drive out of that area. And everyone's looking at us like, what is going on here? [00:22:45] Speaker C: And then you couldn't find a parking space, I'm sure. [00:22:47] Speaker B: Yeah, definitely. We couldn't find a parking space. It was. Was impossible. But, yeah, it was an experience. But now that I've got kids, yeah, I want to try to try it out again this time. Maybe take a nice big drive, you know, with the kids. But I'm just waiting for my little one to grow up a little bit more. [00:23:03] Speaker C: A little bit more. [00:23:03] Speaker B: Yeah. And then it'll be fun. [00:23:05] Speaker C: I'll do like, car trips, but I just. I like my bed, I like my house, my things. So. But yeah, that. That's me. [00:23:16] Speaker B: But you should try it out at least once, you know, I wouldn't go a short distance and see. [00:23:20] Speaker C: We'll see. [00:23:20] Speaker B: Yeah, we'll see. [00:23:22] Speaker C: We'll do Bali first and then we'll see. [00:23:24] Speaker B: All right. All right. So where do you leave for Bali? [00:23:27] Speaker C: I leave for Bali on Tuesday. [00:23:29] Speaker B: Tuesday. [00:23:29] Speaker C: Tuesday. Coming. Sorry. Next Tuesday. [00:23:32] Speaker B: Yeah. All right. [00:23:33] Speaker C: The countdown is on. [00:23:34] Speaker B: So going to the rain? Pretty much. [00:23:36] Speaker C: Pretty much. [00:23:37] Speaker B: So not. [00:23:37] Speaker C: That's all right. [00:23:38] Speaker B: You can suntan from the roof. [00:23:40] Speaker C: Yeah, I'll try. I might go in and just get a spray tan, then I'll look, come back completely orange. No, it'll be. It'll be fantastic. [00:23:49] Speaker B: All right. [00:23:50] Speaker C: Ten days away. [00:23:51] Speaker B: So tell. Tell us. Obviously, now we're talking about settlements. We're gonna get Wendy in. What else should everyone be kind of. Obviously, now everyone is in that. That phase of that FOMO and all that. What advice do you have for people? [00:24:05] Speaker C: I think, as well, and I know that I've said this every time I've been here. Ask questions. [00:24:10] Speaker B: Yep. [00:24:10] Speaker C: Ask questions. If you're not sure of something, like. And I'm sure Wendy will attest to. To this. We do this every day. So even though it seems like a silly question to our client, it's not. Like, it's not a silly question to us. [00:24:24] Speaker B: Correct. [00:24:24] Speaker C: We live it, breathe it, do it every day. And that's just, you know, that's our life. Like, for example, I wouldn't then go to a vet who does something every single day and saying, oh, are you meant to cut that? Or are you. Do you know what I mean? Or doctor or a chef or whatever, but ask the questions. Make sure that you get your contracts reviewed before you go on the dotted line. I know that time is obviously of the essence, but if you can give your conveyancer the heads up. Beautiful. So generally Speaking, we say 24 to 48 hours if we can, just to make sure that we're, you know, still looking after what we've got as well as bringing what we can in. But just. Just being aware of that. [00:25:08] Speaker B: Nice. I was speaking to a potential client over the weekend as well. So there's a client wanting to sell the property and buy somewhere. So she. And obviously I was like, oh, do you have a settlement agent? I'm going to recommend Carly to you. But. But she already had one. And it was like. So I was like, all right, cool. Tell me a little bit about the settlement agent. And she was like, oh, she was brilliant in a sense that she was. Because obviously she's a little bit elderly. She didn't know everything that was going on. The celebrant agent actually came and sat with her, went through everything, you know, in detail, to actually explain the process, explain the terms, the jargon to her and stuff. And she was, you know, she felt so relieved after that, you know, and she was just really. That she's the only person she will ever use. And obviously, you know, I think in this age, as long as you take that step further to spend that time with the client, they're more than happy to appreciate it. I was like, well, I don't need to introduce you to anyone. [00:26:06] Speaker C: I just stick to, hey, look, stick with what you know. And if you have a great conveyancer, then by all means, like, stay with them. [00:26:12] Speaker B: Exactly. [00:26:13] Speaker C: Because if, you know, if they've done the right thing, looked after you, made sure that you're okay. Because nine times out of ten, someone will only change conveyances. Well, two reasons. One, they haven't had a good experience to price. [00:26:24] Speaker B: Yep. [00:26:26] Speaker C: That's my opinion anyway. But yeah, I mean, and some, some offices aren't as volume based, put it that way. So they, they do have the time or they're, you know, working for their own business. Obviously I don't have my own business, but yeah, if, if you have your own business and you're working from home and the client's close and all that kind of thing. Beautiful. [00:26:47] Speaker B: Yeah. [00:26:48] Speaker C: But I mean, even if I'm acting for friends of mine or other people, or if they're down my way and they don't quite understanding Docusign, or they just want to physically sign something, no worries, that's fine. So, you know, we can definitely work into those things. Definitely. And it's not all, you know, technology. You have to do this, you have to do that. There's ways around it. [00:27:10] Speaker B: I mean, it's a client by client, isn't it? Case by case. [00:27:12] Speaker A: Case by case by case. [00:27:14] Speaker B: Yeah, exactly. [00:27:15] Speaker C: Whereas sometimes we have to get those wet signatures. There's still documents that we do require wet signatures on, whereas majority of them can be done with documents you sign. Same as a contract now. [00:27:24] Speaker B: Yeah. [00:27:26] Speaker C: So it's, it's technology. Yeah, it's a funny little thing, but I mean, some people, you either hate it or love it. Like, I had some clients come in this morning who were like, oh, well, I didn't want to, you know, do that electronically. I didn't want that. And I'm like, that's fine. You're here now. [00:27:43] Speaker B: Yeah. [00:27:43] Speaker C: Awesome. Can I get you coffee? [00:27:46] Speaker B: I'll be a barista for the day as well. [00:27:50] Speaker C: But no, barista is not one of my strongest suits. Give me Uber eats any day, I'll let somebody else do it. [00:27:59] Speaker B: Well, that's why there's a job for everyone. [00:28:01] Speaker C: Exactly. Exactly. Right. [00:28:04] Speaker B: All right, let's go into another break, shall we? [00:28:06] Speaker C: Let's get Wendy in. [00:28:07] Speaker B: Yes, you're listening to the Perth Property Bros with Josh and Carly. Today, your voice, your community station. You are Listening to IPL radio. [00:28:19] Speaker C: And we are back with the Property Bros with Carly and Josh. [00:28:24] Speaker B: Yes, Karlie's an ordinary bro. [00:28:29] Speaker C: Exactly. Well, it gives me an absolute warm welcome and obviously introducing Wendy Drennan, the director of Coburn Conveyancing. Wendy brings a wealth of experience helping clients move smoothly from contract to settlement with confidence and care. She's very passionate about educating buyers and sellers on contracts, common pitfalls and how conveyances protect their clients through the process. So I would love to introduce Wendy Drennan, everybody. [00:29:00] Speaker B: Here you go. Welcome Wendy. [00:29:02] Speaker A: Thank you. [00:29:03] Speaker C: So good to have you here. Another conveyancer, another fellow settlement engine. [00:29:07] Speaker B: Yes, exactly. There you go. [00:29:08] Speaker C: Exactly. So I guess every, every day is different at the moment, Every week is different and yeah, it's, it's definitely something that I'm experiencing. Wend, I'm sure you're a bit the same at the moment. [00:29:20] Speaker A: Oh, the property market is crazy, as we all know, so keeping us out of trouble. But yeah, it's really interesting times, I think and it's interesting to see where it will still go. I don't think this, this is the end of it, to be honest. [00:29:36] Speaker C: No. If you were to put a time frame on it, what are you thinking? [00:29:40] Speaker A: Oh, I think we've got at least another year or more, I would predict. [00:29:46] Speaker C: I'm thinking about the same. I'm thinking more that like 18 months type. That's what I'm kind of thinking, seeing how this, you know, first home buyer increase is, is going to change and shake things up and then obviously medium prices is going to be another thing. Eligibility is going to be another thing. It's just one thing after the other. [00:30:07] Speaker B: So when was the last time you saw something like this happen? [00:30:12] Speaker A: I've been doing settlements now for probably over 20 years and I've never seen a marker like this. [00:30:19] Speaker B: Never. [00:30:20] Speaker A: No, not like this. Not where it was sort of predicted that everything would almost fall and crumble in the property market to then just skyrocket, skyrocket, skyrocket and just, you know, just continue on. Don't you agree? [00:30:36] Speaker C: Oh, massive. I mean we saw, I think we saw a little bit of it in, you know, Covid times, but not like the, the FOMOs. What's the other acronym you have? [00:30:47] Speaker B: COMO. [00:30:47] Speaker C: COMO FOMO. [00:30:51] Speaker B: Yeah, exactly. There's a few more, but I'm sure. [00:30:53] Speaker C: We'Ll come up with a few more in the next 18 months. You know, it's, it's all those things and it's. Yeah, it's like the fomo, the fear of missing out oh, you know, you've got this contract and I need to put it in in, like, the next two hours, otherwise I'm gonna miss the boat kind of thing. Never seen that. But the busyness I've seen, obviously, you know, Wendy's seen it too, Covid. But this is like a whole different level. Whole different level. And this is why you need to be, you know, understanding your contracts. And I know Wend, you are very, very good at this. Like, I can, you know, so I work out of CoBank financing. I'm very lucky enough to rent a desk there, so I get to see Wend every day. So. And even when I hear Wend on the phone with her clients, like, she's definitely very thorough, very, you know, she explains a lot, goes through the situations, what could happen and. Yeah, definitely something that I aspire to be a lot more like. Definitely. [00:31:48] Speaker B: There you go. [00:31:48] Speaker A: Gosh, can you keep singing my praise? No. But I do. I think we are in a good position at the moment to educate our clients more. I think up until sort of now, I have seen that there has been a really big gap in that area. And I think just an understanding of contracts and what that looks like, what that means for buyers, you know, as we were discussing before, you know, couple of incidents with these properties, with, you know, my clients had a situation with the flooding, what that looks like, what the impact of that is on her. I know you've got a client with a situation of fire which impacts them. [00:32:37] Speaker C: Yep. Which I've never experienced. And this has even been a, like, curveball for me. Floods I've had, you know, busted pipes, we've had, but never a fire in. In that unconditional stage. [00:32:48] Speaker B: So it's. [00:32:48] Speaker C: I'm learning every day, so I'm sure. [00:32:52] Speaker B: You'Ll get something else thrown at you. [00:32:53] Speaker C: Don't do that. Don't do that. [00:32:57] Speaker B: How else will you be one of the best Solomon agents out there? [00:32:59] Speaker C: Oh, I don't think I'm, like, quite that far yet, but I feel like I'm up there. But I won't take the crown. Put it that way. Let's put it that way. [00:33:08] Speaker B: So. [00:33:08] Speaker C: But we're all, like. We all have different strengths, and I think that's in a team. You need different strengths to, you know, be able to have that. It's like Power Rangers, right? They all had a different power. It's like, what's another? Like Charlie's Angels. They all had different things that they were. [00:33:27] Speaker A: So you're aspiring to be a Charlie for sure. [00:33:30] Speaker C: Yeah. You know, I'll take it. But I mean even like common mistakes that people do when they're going straight in and sending it, going in to sign a contract, what do you say when. [00:33:45] Speaker A: I think it comes down again, is that lack of understanding? But I think it's also desperation at the moment. You know, there's such a shortage of properties available and then we've got people that, you know, leases are expiring. So I think a lot of, you know what's behind people rushing into these contracts. Yeah, that sort of fear of missing out. But because there's such limited stock available, then, you know, everyone's like, if I don't get in or if I don't put the highest price, you know, that we possibly can, it's another one that we miss out. Before it was pretty rare that you would have a client that you speak to once you're sort of engaged. That has been to so many home opens or put in so many offers as normally it's kind of like we went to home open, you know, or went and saw several houses, fell in love with that one and we bought it. Now it's kind of like I've put in several offers, I've been knocked back then I've literally now had to sort of stretch my absolute to my last dollar to just try and secure something and then. And there's all then the backside of things where then they also. Then I've now got to be out of my lease. So then there's our settling time frames where it's gone from you to typical 21, 21 to oh, I got finance yesterday. Can you settle tomorrow? Is that doable? Can it work? Because I can't afford to pay rent as well as, you know, a mortgage or, you know, I'm going to be kicked out and I've got nowhere to go. [00:35:22] Speaker C: Yeah, definitely. So what are, what are some clauses or conditions that you wish buyers asked like a little bit more about? And, but again it's also that education and understanding, like do they understand what they're signing before they go? [00:35:37] Speaker A: You know, I think it's, for me, I think it's almost, you know, you get some fantastic reps that are really hold clients hands through the whole process. Some that don't work, always in that same sort of way. But I think what I do hear a lot, I mean, I wish we were sort of engaged a lot quicker so that we could, especially for the buyers, sort of educate them a little bit more and explain to them what they're entering into, what they're getting, I suppose for their dollar or what that means when you sign that piece of paper. Because as you know, generally we're engaged after. But yeah, I think it's just more for them to sort of understand. Understand, you know, even around building inspections and termite inspections, you know, I think because people especially at the moment are paying, you know, sort of what they believe is a premium dollar, which is probably actually just what the market is at the minute. But for them, they're, they're paying a premium dollar. So there's probably a little bit of confusion on maybe their part as to what then that comes with that. It's not, I guess, you know, even though when you sign a contract that's sort of what you're getting, they then sort of are believing that then, well, that should come with add ons and there is probably then a little bit of disappointment when you've got to then sort of, you know, take them back to break the news what they've. Yeah. What they've signed up for or what those conditions actually mean. [00:37:17] Speaker C: But I mean all three of us are very lucky in the aspect, like we're all part of bni, so we have those referral partners on tap ready to go, like Josh and I, obviously in the same chapter, you're in a different chapter, but you've got probably three twice the size of what we are. So you've literally got every single like one on tap. Lawyers, building inspectors, all of that. So you've got like the full power team to have your back if you do need it. And like you said, how good would it be if all buyers came to us before? Like, you know, they've got a pre approval, they're with a buyer's agent, but how good would it be? And you're like, right, set up, set up, do this, change that and whatever. [00:37:59] Speaker A: Yeah, well it's, I guess then it's just, you know, sort of making sure that all parties needs are met within that contract and that everyone is sort of, you know, getting what they believe they're signing up for. [00:38:13] Speaker C: Yeah, exactly. And I think like that kind of just answers my next question. Like being clarity with contracts is why is it so important for a smooth settlement? Like you've just nailed it and gone through it like smack bang on the head and. No, that's exactly it. If you're not clear and concise and then, you know, by the time settlement day comes, it's like playing a game at the Royal show. Like you go, oh, I got, you know, six hoops in and you end up with this tiny little teddy like that. You're like, oh, but I want the big one. But I guess like what, what's the most common mistake that you'd see a buyer and even a seller, you know, do before they sign con signing a contract? [00:38:58] Speaker A: I don't know if it's, I don't know if I would say mistake. I don't know if that's sort of how I would. Yeah, oversight. Yeah. I just think it's not a clear understanding more than anything but you know, I always sort of say to our repeat clients and regular clients that we sort of deal with a lot that you know, when they are entering into contracts. I mean I always obviously love to just be able to run my eyes over it or and just you know, sort of give you some feedback on it. But you know, you know, one thing I guess for sellers sometimes it's just those simple little things of that you know, if something's not working or if you're not sure, make it work. I wish we could just make it all work but more. Make it known. Yeah, make it known so it's nice and clear that then there's no misrepresentation of what is going on. You know, it's, it's really hard to then have to explain to a buyer or. Oh, but that was how, how you brought it. You know, buyers aren't going into a home and checking all the taps, checking the aircon for an hour and making sure that it's, it's heating up, it's cooling and, and, and things like that. And that is a buy, beware, due diligence, you know, all comes into play. But I just think you know, a bit sort of more oversight or you know, understanding of that firstly from both parties and also just yeah being sort of up front and just make it known. Hey, not sure if the aircon works or not sure if that works and it may not. It just is. I, I think I'm seeing a lot more of these blanket as is situations but that's a very open ended sort of situation. And again, you know, I'm not saying it's right or wrong, you know, that's not for me to sort of decide but it just, I feel like I hear a lot of probably more buyers not understanding what that actually means definitely when they're signing. So I'm not sure if it's being. That it's not being explained properly or that just yeah, an open sort of, you know, condition of properties being purchased as is. What does that mean? As is, do you find a lot. [00:41:32] Speaker B: Of buyers or sellers actually coming to you and asking the questions? Do you find that they are, they're, you know, like they're not understanding, you know, like you said, you need to educate them and, and stuff. But do you find that they actually know to come to you to actually ask those questions? [00:41:46] Speaker A: I think we, a lot of our clients are sort of replete clients. So we've, we've now probably got really good relationships with a lot of them that will come to us. And as I said, we're not lawyers. We're, you know, we don't write up contracts. So, you know, we, I always sort of see, say, you know, if I can review it for you and, and just give you some feedback of what I see or just so that we can then sort of say, oh, you know, I can see with that condition, the only thing I would question is there's no end date or there's no what happens if that doesn't work or what's the, what's the outcome? What's the solution of that and how to, how do we fix it going forward if it's not how it should be or what everyone believes is the interpretation of that condition. So as I said, a lot of repeat clients for us being sort of a smaller sort of company. But yeah, so we're lucky that we can do that to sort of try and help and, and just teach people along the way. [00:42:53] Speaker B: I know I, I tend to obviously work a lot with settlement agents, tend to try and find and what are the best ways of writing terms into the contract to try and make it positive for the buyer. Sometimes, as you can tell, there's not a lot of safeguard for buyers. It's pretty much once you sign the contract, you're buying the house. [00:43:12] Speaker C: Yeah. [00:43:12] Speaker B: Come rain hills. [00:43:14] Speaker C: And I know we've had like this, you know, tongue in cheek about the whole, you know, pink elephant in the backyard, like next to the couch, on the knees. Like, I know we've had a bit of a tongue in cheek regarding that with special conditions and stuff like that, but you don't ask, you don't get. [00:43:29] Speaker B: Yep, exactly. [00:43:31] Speaker C: So I think, but by the time, you know, generally when Wend and I are in the piece, if you will, horses are already bolted. Unless you've got that repeat client that knows like has worked with you before and you start that process even before that and you've already got that rapport. [00:43:50] Speaker A: And I think it's also having great relationships with agents and brokers and, and talking, saying you know, we're. We're here to get the. The best outcome for our clients and for it to be the nicest experience that someone can have. This is someone buying a property that's going to be where their family move into. Or, you know, it might be that it might be an elderly couple that are having to, say, sell to downgrade because their kids have moved out. You know, it's. There's always so much emotion around it. And I think, as you know, specialists in our fields, I think the more that we talk and the more that we educate you also on what we're hearing and vice versa, I think that's the only way that we can improve and make it better and make the whole experience for everyone better is that, you know, if I'm constantly coming to you and sort of saying, hey, I've been hear a lot of clients saying they don't really understand this or they don't understand that, I think that's how we will make our industry better for ourselves and better for our clients in the long run. [00:44:57] Speaker B: So, Andy, what I hear from you is that you're going to start doing more podcasts and getting more information out there, is that right? [00:45:03] Speaker A: Not sure if I'm made for radio, but, hey, you never know what's around the corner, like a challenge. [00:45:08] Speaker B: Oh, well, you're doing great. Well, so far. Look at that. Absolutely. [00:45:11] Speaker C: Absolutely. [00:45:12] Speaker B: All right, I'll be for a break. All right, let's head into a bit of a break and we'll be back and we'll talk more about settlements. And actually, we've got two settlement agents here, Carly and Wendy, you're listening to the Perth Property Bros and our honorary bro Carly, your voice, your community station. You are listening to IPL radio. And we're back with the Perth Property Bros and our honorary bro, Carly. [00:45:39] Speaker C: I want a badge. [00:45:40] Speaker B: You want a badge. And obviously we're speaking to Wendy Drennan from Coburn Conveyancing. So you're having fun there, Wendy. [00:45:49] Speaker A: Loving it. [00:45:50] Speaker C: She's loving it. Tell us it. Tell us a bit about Cobain Conveyancing. Wend, like who. Who you've got there and like, yeah, where you are contact numbers so that people can call you. [00:46:01] Speaker A: Oh, don't test me on numbers. I'm the worst. Obviously we're in Cockburn, so I've got the most amazing team and I couldn't do what we do for our clients if I didn't have my girls behind me. So job Deb at the moment, she is sort of our most probably senior Licensed conveyancer. She's actually holidaying at the moment. So yeah, she's, she's been in the industry. Oh God, what? 30, 30 odd years more? [00:46:39] Speaker C: I was gonna say 40, but I don't. [00:46:41] Speaker A: Maybe I was being kind. [00:46:43] Speaker C: 30 plus. [00:46:45] Speaker A: She's definitely, yeah, a well experienced conveyance are very known in the industry. We then have our junior conveyancer, Chanel. So she is sort of coming up the ranks and learning conveyance. So we're sort of training her at the moment and clients love her so she's been a great little gun for the group. We are expanding so hopefully by the end of the month we'll have a couple of more staff members to help us out. Obviously just being really, really busy. So we want to be able to sort of still deliver that great service to clients and things like that. I want for us to, to be able to spend the necessary time with them and stuff like that. So, you know, we rather have more staff than less and be under the pump. So yeah, there'll be two more staff members joining the group by the end of the month. We also have another Chanel who's on maternity leave so she's doing the mummy thing and looking after her babies at the moment so hopefully she'll be back in due course. But yeah, so we've owned Coburn for just over two years now. We bought the business from previous owner and yeah, it's been just an awesome sort of roller coaster I suppose like in this busy time but probably a great time to be, you know, to buy a new business and things like that. So yeah, really enjoying the ride, enjoying the time, you know, and also teaching these young girls, you know, I'm hoping that I can sort of instill in them some good qualities and sort of teach them what I think is the right way to do conveyancing and be good conveyancers. [00:48:39] Speaker C: The old school ways. [00:48:40] Speaker A: The old school ways. [00:48:41] Speaker C: The old school ways. I remember like even when I was literally starting, like Jill Verkirk taught me from the base up and she's the reason why I know so much of what I do now. So it's when you're starting as a younger conveyancer coming into the industry, you know, not so much outside clerking because there's not really a lot of it now, but working into that junior role and yeah, just learning. There's so much to remember, so much to learn, so many little, you know, ticks in boxes and yeah, I mean it's practice makes perfect and everybody learns differently and you know, Then the diploma and the the this and license and then the that. So there's. There's definitely a lot to learn. So, no, the girls are very lucky to have you end at the front of the ship, front of the Titanic. [00:49:30] Speaker A: My auntie taught us with pen and paper. She refused to let us have a system or, you know, when I was learning, she's like, if you cannot balance a file using your brain, then, you know, then how are you ever gonna be able to do it? You can't rely on computer. Computers and stuff. So I really had to learn from her, which I probably. At the time I was probably hating it, but now I can actually appreciate it because I think sometimes it can be very easy when you have a system that ticks all the right boxes for you, that you actually don't really understand or know exactly what you're doing. So I think that because of the simple fact that I had to learn it, yeah, very hands on, very paper, pen, sort of based. It gave me good, solid foundation, I think, for conveyancing and what to look for and what to, you know, like to really understand what I was doing. [00:50:29] Speaker B: So what you're looking for is a few more employees in the future? [00:50:34] Speaker A: Yes, well, I've got, I've got. Yeah, I've got a couple coming. I mean, you know, we want to expand and grow. So. Yeah, always happy for new stuff. Stuff. [00:50:44] Speaker B: All right, so what's your contact details? If anyone wants to get Coban conveyed. [00:50:50] Speaker A: It is on our website, like, I mean, there is my sort of mobile number. Otherwise our office. Oh, well, my mobile Number is obviously 041-118-7332 and you can get our website just by typing Cockburn. Conveyancing. [00:51:12] Speaker B: Conveyancing. And obviously that will be the first thing that pops up, isn't it? [00:51:15] Speaker A: Yeah, definitely, definitely. [00:51:18] Speaker B: All right, let's talk more about Salomon, shall we? Sure. So obviously there's lots of things that happens, you know, can you walk us through, say, for example, a buyer were to put in an offer, you're able to walk through that process for settlement, like what actually happens after that, as. [00:51:40] Speaker A: What we generally do or so. Well, in our office, obviously, we would obviously first do our sort of what we call our checks and balances. So we would kind of review the contract, the title, just sort of make sure that we're aware of what, what's needed, what's required, what's going to pop up, you know, so we like to sort of be on the front foot of that. [00:52:07] Speaker B: So obviously there's lots of key dates and stuff, isn't it, that you have kind of have to keep track and. [00:52:12] Speaker A: Oh, yeah, constantly. Well, it's, it is, it's really the. The date game, isn't it? It's that everything is sort of based around that. So it's definitely sort of being aware of that and ensuring that everything is being ticked. Ticked off to. To make sure, you know, everything's done on time and that it goes through nice and smoothly. [00:52:33] Speaker B: So in your experience, who's the hardest you've actually had to cheese up? [00:52:38] Speaker C: Not me. Don't look at me. [00:52:41] Speaker B: That'd be a good one. [00:52:42] Speaker C: Stitch up that would have been. No, definitely not me. [00:52:48] Speaker A: I don't know. Every, every contract is really different, isn't it? [00:52:53] Speaker C: Sort of different scenario, different situation. So every file is a different book and the middle might be a bit the same, but then the end might go a little bit pear shaped or you might have a house fire, you might have a busted, you know, popped drain or the plumbing blows out or. Yes, you know. Yeah. Generally speaking, the beginning and the end are the two different ones. The middle is always. Generally we do the thing and we start the that and you know, EAs and all that kind of thing. Whereas, yeah, it's the beginning and the end where it differs. [00:53:28] Speaker B: Yep, yep. [00:53:28] Speaker C: So, yeah, all right. [00:53:30] Speaker B: But anyway, it's good that they always get to you as soon as possible, isn't it, and not just wait till the last minute before they get somebody. [00:53:36] Speaker A: Yeah, well, I think we can hold their hand and we can guide them through it. So, you know, it can be a very stressful process when, you know, we do it every day. But for buyers and sellers, they don't. So I think the sooner that we can sort of engage with a client, I think the earlier on we can sort of take a bit of that stress and pressure off them to, as I said, just for them to have a nice experience and not sort of worry and just know that someone's kind of behind them or got their back to make sure that everything that needs to be done will be done. [00:54:14] Speaker B: Yeah. So what are some of the challenges that you find, especially in, you know, as we start heading towards settlement? Right. What do you normally find that, you know, that sometimes, like you said, there's a few things always go spare shape in the front and the back. What sort of the challenges that you find happening? [00:54:30] Speaker A: I think the biggest challenge we have at the moment is banks. It's always been, you know, a challenge, but I do definitely think that has gotten even harder, you know, we're obviously, you know, in, we're kind of the middleman, the person that sort of tries to pull everyone in and orchestrate everything sort of coming to that point of settlement. And we're finding consistently at the moment that banks are, you know, holding up settlement. We're not knowing or they're not sort of accepting settlement or being ready till, you know, the morning of, or you know, it'll be late the afternoon. The afternoon of, yeah. So, you know, for us to try and organize funds from clients or to check payout figures with sellers or you know, to make sure that they've then provided us with their, you know, bank details and stuff like that, it's really hard. And we're constantly under that pressure from banks of being able to provide that as soon as we can for clients, but yet we are constantly having to pull our hair out chasing banks to get that information, which shouldn't be hard. [00:55:46] Speaker C: Yeah, I feel like we're hurdlers now, like full, athletic, like hurdlers because every day like we've got a different hurdle or there's, you know, something that we need to chase up or follow up or, you know, follow up twice or call, you know, we're on obviously conversations with Pexa, which is where we settle files electronically. But then it's not just, you know, reaching out to the bank with a conversation, it's in a follow up call. Hey, you've not read the conversation or what's going on here or what's that? And then there's another, what you would. [00:56:16] Speaker A: Have heard me the last few days with this chase at one bank. It's like I ring the bank, they say, wendy, we've done everything. Then I ring their solicitors who act on their behalf, they say, wendy, they've done nothing. So then I go back to the bank, like, can you please do what you need to do? Yes, we've done it. Go back to solicitor. And that has been for probably at least what, five or six days now? [00:56:40] Speaker C: @ least a week. [00:56:41] Speaker A: Yeah, yeah. All of last week again today and now and today. [00:56:44] Speaker C: Yeah. [00:56:45] Speaker B: Is there a reason for that? Like, I mean it seemed to be like a common thing, right, with banks chasing up banks. What's the, what's the hold up? Regret. [00:56:53] Speaker A: I think, I think there is an element that they are busy. You know, we do understand that we're all busy. But I do think there also is an element there that, you know, at the end of the day a file for them is just a file. It's file 36047. It's not. We, we meet the clients, we speak to them, we know Sally and John like, you know, and that this is their first home or it's the home that they're moving their children from, you know, Queensland or. So we know them that way. So it, you know, it probably touches a little bit more to us as to them. It's like, who are you? What's the number? Okay, file three, six four zero. Not ready. Next. [00:57:39] Speaker B: I like what you have said that they're looking at it just purely as a number. They're not actually front facing dealing with the clients. They're just dealing with you, isn't it? And you are the one who's dealing with the end result, the future. [00:57:51] Speaker A: Absolutely. And they don't care to say to us, oh well, when you're sorry it's not not ready. Well can you, you know, how do you then tell someone who really doesn't know the full situation to. To rush something or to to sort of be understanding that, you know, there's some desperate people on the other side. And as much as we try and relay it, as I said, it's just. [00:58:15] Speaker C: They'Re just a number sometimes it'll fall on deaf ears. And then you've also got the element of, you know, well, what if there's three in a row? What if there's four in a row? What if there'S six in a row? One falls, generally speaking, they all fall. Unless there's different circumstances of like, you know, not being principal, place of residence and then that one's free. So then maybe that one can, you know, kind of leapfrog. So there's, it's. Yeah, it's bang on from what Wendy's saying. And they're not speaking to the client, they're not having to explain the situation to them. That's what Wendy and I do. Yeah, we are that. Not so much punching bag. But we've got to be the, you know, the bearer of bad news sometimes. And it's not great all the time, to be honest. But yeah, they can just be a number with the banks. Even the clients that you had come in today. Oh well, no, we've done that with the discharge. Yeah, they've already paid the fee to the bank. They've already done all of that. Mortgage is still in the title. They don't have a mortgage. [00:59:09] Speaker A: No follow through. [00:59:12] Speaker C: And that. Yeah, that was even today. And I know that I've said it, it is. And it's becoming more and more. And it's not good. [00:59:18] Speaker B: Yeah, well, it's not good. Interesting. So you're finding a lot of. Obviously we're dealing with a lot of this multiple properties settling at the same time. You're dealing with a lot of that as well. [00:59:30] Speaker A: Obviously all the time. Very good at it. Yeah, well, I've got one that due on Friday. So potentially that will be four or five deals in a row. [00:59:41] Speaker B: How many have you had? How. What's the most that you've dealt with? [00:59:45] Speaker A: That's probably sort of up there, I think, because normally if you think about it sort of if someone's selling, generally they're buying. So, you know, normally there's sort of. Yeah, two to sort of each. So, yeah, probably maybe about six. Six or so in a row. But yeah, it's, it's. You've got to really make sure you've got all your ducks in a row because as I say, one little, one little part or party not ready, they can all flop. [01:00:13] Speaker B: I know this. For my first client, that was the situation we were in. My first, we had five and we were the fourth client. And guess what? On the day of settlement, the first one had an issue. [01:00:28] Speaker A: Yeah, wouldn't happen in my office. [01:00:30] Speaker B: Oh, wow. [01:00:31] Speaker A: No equal can. And that's where, you know, again, you know, we sort of need to make sure, you know, we have good, good relationships with the, the banks and things like that. But you've got to be really proactive. Like if, if we drop the ball as settlement agents now, it means that you're going to have to make that call to that client and say it's not settling because I didn't, you know, I didn't chase up the bank hard enough or I didn't thing. And it's, you know, it's not necessarily that it's our, our fault, but it's, it feels like for us at the moment that we are really having to ensure that everyone is doing their job to, to make sure that. Yeah, we don't have to have those disappointing calls to clients. [01:01:15] Speaker B: Oh, you know how that feels. Especially as a buyer's agent, you tend to be coordinating everyone as well. Right. The building in pairs, obviously, you know, you're making sure the settlement going through and stuff like that. So. Yeah, I understand. [01:01:28] Speaker C: Not with mine. No, but it is. And it's, it can be like a bit of a micromanaging type situation, you know, where like the puppeteers and the puppets are down the bottom with the, the strings, you know, like, oh, you need to go there, you need. [01:01:44] Speaker A: Yeah, but like you said, it's, it's, it's making sure that you've really sort of can coordinate. [01:01:50] Speaker B: Yeah. [01:01:51] Speaker A: Like your. Your files and your time. Well, to ensure that everything. Because even though today this one's settling or, you know, few settling, you've also got the ones coming up the back and the ones that have just happened. [01:02:05] Speaker B: Oh, it's a lot of managing and stuff, isn't it? [01:02:07] Speaker A: It really is. It really is. [01:02:09] Speaker B: So it looks like anyone wants to have proper training of conveyance, please contact Wendy Twin from CO Conveyancing. [01:02:17] Speaker A: Have to schedule it in. [01:02:20] Speaker C: She's going to have so many la. [01:02:22] Speaker B: Yeah, it looks like it. All right, let's go into a little bit of break again, shall we? And obviously there was a song request for K Pop Demon Hunter, wasn't it? [01:02:31] Speaker A: My little girl's obsessed with her. [01:02:33] Speaker B: There you go. Well, I was surprised that it was all in there. So we're gonna play them soda pop. How about that? [01:02:38] Speaker A: Perfect. [01:02:39] Speaker B: There you go. So you're listening to Perth Property Bro with Josh and Karlie Today, your voice, your community station. You are listening to IPL radio. [01:02:50] Speaker C: And we are back with the Perth Property Bros. Plus one extra bro, a substitute substitute with Josh and Carly and Wendy Drennan from Cockburn Conveyancing. [01:03:04] Speaker B: Yes. How are we, Wendy? Temperature check. How are you? I know you're very nervous when you first came in. [01:03:12] Speaker A: I know, I know. I just. I don't know if right ears for me, but. No, it's been great. It's been great to have a chat and stuff and at least you guys are welcoming. So you haven't been mean to me yet. [01:03:25] Speaker C: No, we're not about that here. We're definitely not about that here. But I guess like even just in the breaks, like we've been talking about a few different situations that we've had at current and even some past ones that we've had that we've managed to, you know, get across the line or kind of what's happened in that aspect. So obviously Wendy's got one that was a flood, wasn't it? [01:03:49] Speaker A: Yeah. [01:03:50] Speaker C: Yep, yep. So when's got one with a flood and I've got the other aspect with the fire. [01:03:55] Speaker B: There you go. You've got a flood. Water and fire. [01:03:56] Speaker C: Water and fire. So we've got the both. So we needed the water from yours to take out the fire in mine. But yeah, it's. It's different. Different things. So I guess maybe I kind of wanted to go through what are some of the situations that become in the settlement that then become part of what we need to kind of Rectify and problem solve and, you know, do all of those things. [01:04:21] Speaker B: So that's good because obviously we were all part of bni, wasn't it? And Carly obviously did her presentation last week and she kind of showcased the case study and it was quite interesting to see how she handled the situation. [01:04:34] Speaker C: And not there yet, but we're in the process in negotiation whilst you're in the process. [01:04:41] Speaker B: But it still shows that, you know, you're proactively handling the situation and also dealing with the relevant people. And obviously the most important person is your buyer, right? Yeah, correct. And that's. That's what's important. [01:04:54] Speaker C: Which I've also got a call with once we're finished. [01:04:56] Speaker B: There you go. [01:04:57] Speaker C: To give an update and kind of get all the feedback from what I've had today and bring it all forward to the client. So it's just part of what needs to happen, like asking the questions to, you know, the numerous different people and going down the chain of not so much command but like getting all the info and then bringing it all back to the client. And we do it all again tomorrow in case we've, you know, got a different chain of events or something like that. And I'm sure you were exactly the same, Wendy, with your one, like, same thing. [01:05:25] Speaker A: Yes. So, you know, my client probably in a little bit of a better situation that, you know, I think in the long run with a flood insurance is going to cover that for the seller, which is a good outcome for them. But, yeah, potentially she's sort of going to get a bit of a new home now, which is great. And yeah, hopefully in the meantime, as we know, property is booming. Hopefully, you know, money's. Money's coming in. Exactly. [01:05:57] Speaker B: So what's happened there, like a pipe burst or something like that? [01:06:00] Speaker A: I'm not sure. I'm not sure what's actually happened. We were sort of informed by the agent that there was a flood at the property and the seller had already sort of started reaching out to his insurance company and things like that. So they actually were really good, really proactive to sort of jump on that. So, of course not the greatest outcome in the sense of like, you know, we would have loved to have sort of got it settled. It can sort of disrupt things a little bit if people have got plans to move and things. But I think in the long run, you know, there is that sort of little bit of a waiting game, which can always make people a little bit nervous to begin with. But I think, you know, in our situation, you know, it will be A good outcome in the end. And I think it's just, yeah, just again, it's that communication and just making sure everyone sort of knows what the updates are, where it's at. I think, you know, the biggest thing is just to make sure that it is pushing forward. Sometimes it's not as fast as we would like, but at least if everyone's sort of aiming for that sort of that same result in that end game, then, you know, we do get there. [01:07:14] Speaker B: At least they're not in a position to sell, to buy or something like that, isn't it? Then that's when they'll be a little bit more worse off. [01:07:22] Speaker A: I think that's when, you know, we've got to be very careful, like with those conditions, especially that, you know, a lot of people are not in a position where, you know, they can sort of sell one or buy one separately. We do have a lot of subject sales. So I think that's where that, that sort of condition has to be really noted and clear that, you know, one is obviously very much subject to the other one occurring first to ensure that all parties are protected. [01:07:54] Speaker C: Absolutely. [01:07:55] Speaker B: So we heard from the water. What about the fire? [01:07:59] Speaker C: We don't have the same advantages. I'm not sure. No, we don't. But all I can say is, is that make sure you have insurance on your property. Make sure you have insurance on your property. Because if, say, for example, a house fire does go through, you lose absolutely everything. Not that that's the case in this aspect, but still, that's why we have insurance. Right. [01:08:27] Speaker B: I think we've harped on about this a few times on this show as well. You don't need it until you need it, you know, that kind of thing. Same with car insurance, same with health insurance. Everything you pay. I think a lot of us complain about, oh, we're paying. So never been to the doctor once. And the moment you stopped paying was the day that you actually need to go and see something. Yeah. [01:08:48] Speaker C: So. But I mean, that's all I'll say on that one. But it's more the case at the minute. We're still again in negotiations. Not really a lot has moved since Friday. My clients did go out and look at the property over the weekend and to see the photos today. There's a lot that needs to be done. You know, like even just the. The smoke going through the walls. There's new paint that needs to be done. There's new roofing, there's new sheeting, there's new all sorts of things. And it's like the power's been disconnected from when the firefighters went out there. The plumbing's been disconnected so that, you know, then it wasn't something that fell from underneath. There's a whole different array of things at the moment, which. Yeah, we're still in negotiation to try and figure out, I guess, what's the best way forward and what does the client want, which is first and foremost, client tells me to do something, I'll give them my take on it, but I have to follow my client's instruction at the end of the day. That's always good, isn't it? [01:09:50] Speaker A: Good? We don't have too many of these situations just to navigate, now that you've said it. [01:09:56] Speaker C: But I did. I did have a burst pipe on one at Christmas. Yeah, Same kind of thing. But that got rectified fairly quickly, which was nice. I think we were only about three and a half weeks late. But there's. There's ways to fix things. Right. If everybody's forthcoming up front, this is what we're going to do. We have a plan of action and. And follow not necessarily to the T, but eventually if we get there, then winner, winner, chicken dinner might be late. Get a variation, Everybody wins. [01:10:24] Speaker B: Yep. [01:10:24] Speaker C: So. But yeah, that's. That's probably the. The most, I guess, sticky situation I've been in with a house fire before. Settlement. Like, thank goodness that it hadn't settled and, you know, people were in there kind of thing because it was like a 3am type situation. Wow. [01:10:40] Speaker B: So I remember you saying the same thing. I actually sold my car previously, and they were about to come and pick it up on Sunday. No, no, the Saturday. And on the Wednesday, I was driving to work. You know, as usual, I would drive to work and back. Never had an accident in my life. And guess what? It's always the case anyway. [01:11:06] Speaker C: But that was even the same, like with. With my little car, my last one. Oh, yeah, I got the windscreen replaced. It had a chip in it couldn't, you know, just take that little section out. The whole thing had to come out and. Because, like, you know, with newer cars that have all the wiring, all the wazoos, all the this, all the that, the seat warmers and everything else, everything's electric. So water and electricity don't quite mix. [01:11:27] Speaker B: Oh, yeah. [01:11:28] Speaker C: No, it turns out, but Scott was driving it along the freeway. The whole thing just blacked out. Like the. The sensors, everything. He had absolutely nothing apart from gas and brake. That was it. And steering and. Yeah. So then turned out, you know, insurance, same Thing took nearly eight weeks to get a, a final answer on it. And then yeah, wow, got a new car. And then a year later, nearly to the day, I get a stone chip. [01:11:57] Speaker B: A reminder. [01:11:58] Speaker C: A reminder. Yeah. Don't drive. [01:12:01] Speaker A: Yeah. Stay at home. [01:12:02] Speaker C: Stay at home, work from home. Gosh. But, yeah, and, but insurance is just, I know that we pay somewhat through the nose for it, but yeah, you don't know when you're going to need it. It might be say, 2, 3, $400 a month. But if you have some sort of, you know, event happen, it's going to cost you more than what you're paying out a year, that's for sure. [01:12:25] Speaker B: What in your case, you're what, 40 minutes on the road? [01:12:28] Speaker C: One way is about 50 minutes. [01:12:30] Speaker B: Ah, there you go. So what, that's about an hour 20 minutes a day, an hour 30 minutes? No, probably more. [01:12:35] Speaker C: Let's put it two hours, let's say two hours. Two hours depending on what day it is. [01:12:40] Speaker B: So you're more likely to something to happen. Whereas for me we travel about what, 15, 20 minutes. So. [01:12:48] Speaker C: I'm making a phone call after this. [01:12:50] Speaker A: And also RCDs and smoke alarms, not just insurance people, that is really important. [01:12:58] Speaker B: Our citizen. Smoke alarms. Yeah. So to have that as part of the contract, isn't it? [01:13:03] Speaker A: I, I would really like to see that come in where it's just a given. I know at the moment it's a warranty, but I think it's so important that, and it's, it's not expensive for sellers to get it. I always like to tell our clients, if you're not sure, be sure, get sure. [01:13:25] Speaker C: Absolutely. [01:13:26] Speaker A: Because you do not forget, you know, the fine, which will be hefty. There could be a potential jail term. But do you want on your contract just someone dying in, in a fight because you just weren't sure. Y, I mean it's, it's a couple of hundred dollars, you know, in the big scheme of things. I, I just think, I would love to just see, I, I, I can see a lot of buyers, agents are now bringing that in. A lot of good agents are just putting that in their contract. [01:13:57] Speaker C: You're welcome. [01:13:59] Speaker B: Well traded. [01:14:00] Speaker A: I think it's, I think it's great, you know, and I would personally love to see that because I think, you know, a lot of us sort of are trying to push to be like, oh, hey, do you have it? We know we can't, we know it is a warranty, but yeah, that is definitely something that I would love to see become a standard on Our contracts. [01:14:22] Speaker B: I think. I think that's a very good advice. [01:14:24] Speaker C: Yeah, I'm. I'm in. Sign me up, Suzy. Like, definitely. Absolutely. What would. What else would be on your wish list? I guess there's a requirement for a contract that's definitely numero uno for me, I feel. [01:14:39] Speaker A: I mean. Yeah, that definitely, I think, would be one that I would love. I don't know. [01:14:47] Speaker B: What are your thoughts on this? Like, me and Carlos used to talk about this a lot. Yeah. We used to have where, you know, sometimes you go into property and then suddenly the buyer is left with so much works, so much that they had to pay out, like, 50, $60,000 worth, which you don't normally see when you. [01:15:03] Speaker A: Maintenance. [01:15:03] Speaker B: Yeah, maintenance. Like, say, for example, like, you know, you go into a roof, you know, the old terracotta sort of roof tiles, and you go in and see it's all dust and all. And then you need to kind of replace all of that. Yeah. And that can easily cost about 40, 50,000 to just replace all that, which is technically not major structural or anything like that. Does that make sense? So what we were talking with Carlos is like, I'm. Obviously, I'm there to protect the buyer. He's there to protect the seller. And if I don't want that cost to kind of put on. I've put on the contracts before where we say, if there's any major works that the buyer has to take on that's worth more than, say, $5,000, we reserve the right to walk out. Yeah. Like, put a value on it. Like, if not, it will just go up, like I said, 60,000. Now suddenly, you're left with that bill, you know, or the other day, we had something where the bowing of the roof and one of the buyer's agents bought that property from over east, heard the story, and the whole roof fell on settlement day, you know, but again, that's not major structure. It wasn't. So it's not covered by the seller. [01:16:09] Speaker A: At all, which I guess it's really hard, isn't it? And this is that sort of, I guess, fine line, because you act for the buyer. So to act in the best interest of your client, you want to get, you know, money for their, you know, the best value for their buck. But when you're a selling agent, it's kind of like, well, I want to save my client as much money, but where do we. Where do we draw the line, I suppose, is that at the end of the day, if you are buying the house with the, you know, Tiles or, you know, the old tiles in the house is 10, 15 years old. You know, there was dust on it yesterday. It might be dust or. You know what I mean? So I can completely see where you're coming from. But it is really hard, isn't it? It's one of those, like, where's the gray again? The balance of that light gray, dark. [01:17:02] Speaker C: Gray, you know, marble gray. [01:17:04] Speaker A: Like, what. What. [01:17:06] Speaker C: What is this? Do you know what I mean? I would love to have professional cleaning as a requirement. I'd love that. [01:17:16] Speaker B: Professional cleaning. [01:17:17] Speaker C: I'd love that. Not ideal, obviously, in every, you know, seller file, but for a buyer, I'd love that. I mean, you can request it anyway, but as a, you know, as a minimum or even just to have. [01:17:29] Speaker B: Say it's like a courtesy. [01:17:30] Speaker C: Correct courtesy. And then again, like, where do you draw the line in the sand? Everybody's level of clean is different, so. [01:17:39] Speaker A: And also, it's just a timing, you know, when people are. Because I could just foresee that that would be delaying. Could you imagine? It would be a. Like, everyone then go, I'm trying to get the cleaner in. That was the only thing I would kind of see with that. It's like, would that start to delay where, you know, you know, what we do in the background where we get to that point of, like, balancing info is getting banks ready. And then it's like, oh, haven't been. The cleaner didn't show up. [01:18:09] Speaker C: I'd love that. [01:18:10] Speaker A: We've got to put it all again tomorrow. [01:18:13] Speaker C: Rebalance it, get it out, new statements, more money maybe. [01:18:17] Speaker A: That would be my fear. We'd be like, we've got missing cleaners again. Oh, no. [01:18:21] Speaker C: Tell you what, if you're part of BNI and a cleaner, you'd be like, mopping it up. Pardon the point. [01:18:26] Speaker A: We've, yeah, we've got a cleaner in. In our B. [01:18:29] Speaker B: And I and I went to Riverside the other day last week for. To support one of the. The members there and there was a cleaner. Obviously there was a cleaner there to do both commercial and residential. Oh, my gosh. It was. She was mopping the floor. She was like. Literally everyone was using her. Visitors that came was like, I need your contact kind of thing. [01:18:48] Speaker C: Yep. [01:18:49] Speaker B: So, yeah, she's doing really well. [01:18:51] Speaker A: I think we need cleaner. Used to being bni and she got really, really busy. Yeah, I think she's grown and I was like, you've got to come back. She's got little ones, so it just is a little bit of a juggle. So I think she will Be back. But I was like, you guys would be killing it. Like, everyone, like, would use you, like. [01:19:12] Speaker B: If you start making that mandatory. [01:19:16] Speaker C: No, but it's, it's even just to try and like, I guess after settlement things as well, like, what we encounter. It's, they know the, the conversations of, you know, we've moved in, like, we've got the, we've got the keys and, you know, there's things left. Things left, which as a requirement, the seller does need to remove that. But they've already done their final, say, five, three days before, hopefully not the day before. And then, yeah, there's stuff left or, you know, the house pigsty or there's, you know, a cabinet in the corner. And then, then what, what do you do with it? No, just little things like that, that if you've got, say, five or six of those, it's a big, yeah. You know, to the other side, it's to the age and it's, you know, backwards and forwards and things like that. So it's, and that's also time, which, you know, time is, is very precious in this industry. [01:20:11] Speaker B: Exactly. What's the other thing, Wendy, would you add to your contract? [01:20:18] Speaker A: I don't know. [01:20:19] Speaker B: Let's get one more example. [01:20:20] Speaker A: I always think, yeah, that sort of more safety sort of aspects really are the ones for me. [01:20:31] Speaker C: Would you change anything in what a, like, what defines a structural defect? Like, you know, how we've got, you know, ceiling linings or rusted poles or. [01:20:39] Speaker A: How many hours have we got? Carly. [01:20:45] Speaker C: That. Yeah. [01:20:46] Speaker A: Again, I, I, I actually think our contracts are good. I, I think, you know, in general, you know, they do try and cover a lot of things. They're obviously our general conditions are great, if you understand them and if you educate your clients and, and that's more than anything, I think that is, it's that we just need to keep educating clients and, and making them aware of that. I mean, the building inspection, again, it's probably, you know, there would be two sides to it. Buyer's agents, you know, selling agents of, you know, who they're protecting and things like that. But again, you know, how long is a piece of string in that? You know, you would love to have everything and, and we would all love to buy at home and not have to do anything, but, you know, it's just not practical. [01:21:42] Speaker C: So. [01:21:44] Speaker A: Yeah, I mean, whether we could make it a little bit clearer and sort of alter that condition a little bit. But I do think, in general, I think Rewa have done, you know, for most of their conducts which is primary. What we see. And I think a lot of age that have their own contracts, obviously, is very based off the REWA contracts. So, you know, I think in general, you know, the way we do settlements here in WA is really good. So, you know, it's more, I think, education and working together that we're all on the same side at the end of the day to make it and get it through and let's work together and sort of solve a problem. Like you said, just because it's, you know, it's on. On a piece of black and white, you know, paper, doesn't necessarily mean that that is the be all and end all or if that doesn't mean that we can't talk about it or find a great outcome for both, both sides. [01:22:41] Speaker C: A happy medium where everybody's like, yep, cool. All right, done. No worries. [01:22:45] Speaker A: Yeah, give a little, take a little. [01:22:47] Speaker C: There's always like those little things. Like, for example, if, yeah, if there was professional cleaning on every single one, like, surely there'd be a problem that would come along, like, after that. But it's just like, oh, wouldn't that be nice? But then you think about, like, what. What would then. Like, what would then fall into that? What would, you know, kind of kick you in the backside for doing it. [01:23:08] Speaker A: Like I said, I think there would always be something. I mean, you know, air cons, isn't that. That's a real money maker. So, you know, if you were sort of thinking about conditions, would that be a special sort of side condition of having that inspected? [01:23:23] Speaker C: Hot water systems, as, you know, another big ticket. What else we got? [01:23:29] Speaker A: Yeah, yeah. [01:23:30] Speaker C: How long have we got? 8 minutes, 28 and 38 minutes. But yeah, it's. It's more like a bit of a wish list. Doesn't say it's going to happen, but. No, I do agree that the. The contract, it provided that you understand it and it's explained or, you know, other people that aren't dealing with the contract aren't involved or, you know, giving their two cents, by all means, get your advice, but get it from authorized people, not, you know, Joe down the street who had the same thing, when actually it wasn't the same thing, it was something else. [01:24:01] Speaker A: And then, yeah, your uncle heard from a friend who works at a place. [01:24:07] Speaker C: Who does this and the thing and the that. And then, yeah, it's difficult. [01:24:12] Speaker B: All right, let's go into a bit of break again. Going to play another K pop demon. [01:24:17] Speaker A: Hunter song, My Daughter's Gonna Be In Love. [01:24:19] Speaker B: Yes. And this one is My daughter's favorite as well. I was just telling you about it. So like I was telling you earlier, lucky you brought it up because I didn't know it was on this playlist. So now that I managed to dig it up, maybe I'll start playing it every week. I'll get my dog. [01:24:33] Speaker A: I know we're gonna get bonus points with our children. [01:24:37] Speaker B: All right, you're listening to the Perth Property Bros with Josh, Carly and Wendy. Today, your voice, your community station. You are listening to IPL radio. And we're back with the property Bros with Josh, Carly and our guest of honor today, Wendy. Yeah, and that was Thunderstruck by acdc. That's one of your. You like this type of songs or you're more heavier than that? [01:25:03] Speaker C: Oh, a lot heavier. [01:25:03] Speaker B: A lot heavier. [01:25:04] Speaker C: Oh yeah, a lot heavier than that. But even if we've got time as well, if you want to see if anyone's got any questions. [01:25:12] Speaker B: Questions, yes. So if anyone's got any questions for Wendy, please do text me on 0419-815-5575. But in that time we're gonna ask a few rapid fire questions to Wendy and obviously Carl is here as well. So obviously apply to both. [01:25:28] Speaker A: Jump in. [01:25:29] Speaker B: Feel free to jump. If you might go into second sections of. [01:25:34] Speaker C: No, no, I've already got them ready. I did google it. [01:25:41] Speaker B: All right, so rapid fire question. So basically is a quick question is a question, just first thing that pops to your head. Obviously if you can't answer it, just skip or just pass it on to Kylie. [01:25:54] Speaker C: Handball it. [01:25:55] Speaker B: All right, first one is based off your work and expertise. All right, so buyers often miss one thing in contracts. What's the biggest red flag you both look for? [01:26:09] Speaker A: What they miss? I don't know if they as in. [01:26:12] Speaker B: Would they miss anything in the contract or what. What, what will be the first thing you look when you scan through the contract? What is the first thing you see that they make sure that they make sure they filled it out. Like say for example take the finance clause. I don't know. [01:26:25] Speaker C: Name spelled correctly. [01:26:28] Speaker A: Legal name. Full. [01:26:30] Speaker C: Full legal name. Excellent on the contract. [01:26:32] Speaker B: Good job. [01:26:36] Speaker A: Yeah, I suppose it's any subject sale contracts, I think that's probably one that sometimes can be a bit loose ended. [01:26:44] Speaker B: Yeah. Because you need to tie in both, isn't it? [01:26:46] Speaker A: Well, it is. And, and definitely if you are planning on buying or selling to make sure that they are linked because we do find a lot of the time that people don't seem to sort of understand that and then later on so in their mind, they know that it needs to happen, but they're not connecting. So probably I would say connecting those subject sales. [01:27:08] Speaker B: Excellent. Quick tip for sellers. What's the fastest way to get their property settlement ready? [01:27:17] Speaker A: Completing a discharge with their bank sooner than later. We see too often that people want to hang off and hold on. Banks are requiring lengthy time to process them. So do it sooner. Be ready to go as opposed to leaving it and then delaying your own settlement. [01:27:38] Speaker B: Excellent. Same thing. [01:27:40] Speaker C: ATO clearances. Get it done at listing. Get it done at listing. [01:27:46] Speaker B: So who does the. The mortgage clearance? Is that clearance. The mortgage broken one. [01:27:54] Speaker A: The discharge. So the clients are required, like the seller to do that. So we can certainly help them or advise them on information. But yeah, it's the seller's obligation. [01:28:05] Speaker B: What about ato? [01:28:06] Speaker C: ATO can be done by the sellers or their accountant. [01:28:09] Speaker B: Or the accountant, yeah. Excellent. All right, next one. What's one mistake buyers always make in their settlement process? [01:28:17] Speaker A: Not getting their insurance for their bank before settlement. [01:28:26] Speaker C: Yeah, that's. That's actually been a common one for me this week as well. Or not doing final inspection. Thinking that the settlement agent is, you know, where the arrangers of all of those inspections or you were supposed to. [01:28:38] Speaker B: Go in, isn't it? I remember there's one request for a settlement agent to go in and actually do the final inspection. [01:28:44] Speaker A: I would love to do that. Then sometimes be typing away. [01:28:48] Speaker C: Yeah. [01:28:49] Speaker A: Go in and get out of the office. [01:28:51] Speaker C: Have a coffee on the way in. [01:28:54] Speaker B: All right. If you had to sum up the settlement agent's role in just one word, what would it be? [01:29:00] Speaker A: Coordinator. [01:29:03] Speaker B: All right. [01:29:03] Speaker C: And, Carly, I'm coming back. All right, let me. Time to. Give me time to process that one. Supervising. [01:29:11] Speaker B: Should. Supervising. [01:29:12] Speaker C: Yep. Supervising. [01:29:14] Speaker B: Excellent. Nice. [01:29:15] Speaker C: Coordinating. Supervising. [01:29:16] Speaker B: Should buyers be more worried about timelines or conditions? [01:29:22] Speaker A: I would say conditions. [01:29:27] Speaker C: Conditions. Kind of. Kind of hand in hand, but yeah, overall conditions. [01:29:31] Speaker B: All right, cool. So this talk about the industry a bit. Right? So what's one myth about settlement agents you wish you could just bust right now? [01:29:41] Speaker C: That we do final inspections. That we arrange final inspections. There you go, Mythbusters. You're cured. [01:29:50] Speaker B: Anything? [01:29:51] Speaker A: Well, I guess it's sort of the same that we actually view the property. [01:29:56] Speaker B: Yeah, you've had a few requests to do that as well. Well, maybe you should start a side hustle. [01:30:00] Speaker A: I think they sort of, you know, think that we. Or that settlement. Then we all. It's almost like we're going to go to the property, just going to settle it there. [01:30:08] Speaker B: And I think I found a new Business opportunity here. I'm going to start a new small arm of just final inspections and yeah, there you go. [01:30:17] Speaker C: Don't involve me with that plan. Call Scotty. Actually, he knows enough now. [01:30:23] Speaker B: All right, do you prefer working with buyers or sellers? And why? I'll start with Wendy. [01:30:31] Speaker A: I don't have a preference. As in, yeah, we've got some of the best clients that, yeah, they're great. But no, I don't have a preference. [01:30:40] Speaker B: Same thing. [01:30:41] Speaker C: Sellers in the aspect of developers, I really enjoy working with them and obviously, you know, building that rapport and, oh, hey, you know, like another one bites the dust. Update the spreadsheet and, you know, all of that kind of thing. But working for buyers as well can be very fulfilling in the same aspect that, you know, there's pros and cons, sometimes both sides. But yeah, not. Not so much a preference, but like for me, that develop that developer kind of status I really, really enjoy working with. [01:31:09] Speaker A: Yeah, that's close. [01:31:11] Speaker B: All right, if there was one law or we probably touched on a few of this. But anyway, if there was one law or regulation you could change to make life easier for clients, what would it be? [01:31:20] Speaker A: Yeah, like we discussed, mine would be the rca, like electrical safety circuit and. [01:31:26] Speaker B: Yours would be the cleaning. [01:31:28] Speaker C: I feel like I've opened a can of worms. [01:31:31] Speaker B: What's the strangest settlement request you've ever had? I think. [01:31:35] Speaker C: I think we've covered that one. [01:31:36] Speaker B: Yeah. [01:31:37] Speaker A: Though one client did actually ask us once to, you know, sort of to view her property again after she. It then sort of. She was enlightened to the fact that she was buying a brothel when there was carpet in the bathrooms and some other things that would, you would think would be a giveaway, but yeah, that was quite an interesting one. That's probably for another episode. [01:32:07] Speaker B: All right. How many coffees does it take to survive a busy settlement? Week. [01:32:11] Speaker C: Week. [01:32:12] Speaker B: Yep. Week. [01:32:13] Speaker A: Wow, that's an endless count. I would say in a day, what, five? Five to six. And that's only because we're too busy to make more. [01:32:21] Speaker C: When you know when it's going to be a busy day? When? I've already said to when. Right. Do you want something to eat? [01:32:26] Speaker A: Do you want to cook? [01:32:28] Speaker C: Then we have another two on the machine. [01:32:30] Speaker A: Like, our UberEats account is wild. It's. [01:32:34] Speaker B: I think I'm finding another business opportunity. [01:32:36] Speaker C: Wendy can't get Uber Gold. I can only get Uber Gold. Wendy can't. [01:32:42] Speaker A: That hates me. Hate apps. [01:32:46] Speaker B: All right, so this on personal, are you more of a get it done early or Deadline pressure kind of person. [01:32:54] Speaker A: I'm definitely get it done. If you're ready to go, do it. [01:32:59] Speaker C: I tried, like, I aspire to be that person, but sometimes it doesn't always come out that way. So it's. I'm a bit of an adrenaline junkie in that aspect that, you know, when. [01:33:09] Speaker A: Like, you like to live. [01:33:11] Speaker C: No, I like to live the, you know, fast life sometimes. And then it's like that. A big adrenaline. You're like, oh, we got it done. [01:33:18] Speaker B: After 10 coffee and you're shaking. [01:33:20] Speaker C: Yeah. [01:33:21] Speaker B: All right. A favorite victory meal after a stressful settlement. [01:33:26] Speaker C: Pasta. Carbs load me up. [01:33:29] Speaker B: Really. [01:33:29] Speaker A: I don't think I've Mine's more really like a rewarding wine if. If I've done a good job. [01:33:36] Speaker B: Is that bad a rewarding wine? [01:33:40] Speaker C: This is my reward. Yeah. Good. [01:33:43] Speaker A: I don't have a go to meal. [01:33:45] Speaker C: Good carb. Yeah. [01:33:47] Speaker B: All right, cool. What's one habit that keeps you on top of so many contracts? [01:33:54] Speaker A: For me, I think it's knowing my clients and knowing their needs. Because when you know them, you kind of know. Yeah, what. What you're going to have to really look out for, what you're going to have to do for them, and what you're going to have to kind of really hold the hand in doing. [01:34:12] Speaker C: I know I touched on that in my presentation. You know, getting to know your client and knowing, like, where they're coming from, what are they doing, like, you know, changing schools, blah, blah, blah. So. Yeah, I agree. [01:34:21] Speaker B: Excellent. Do you prefer phone calls or emails when a client reaches out? [01:34:25] Speaker C: Phone calls. [01:34:26] Speaker A: Phone calls are easier, I think, than sort of the back and forth generally. [01:34:31] Speaker B: All right, cool. Let's get into some fun one. If you weren't a settlement agent, what courier would you be in right now? [01:34:38] Speaker C: Bricklayer. After what you said? [01:34:39] Speaker B: Yes. [01:34:41] Speaker A: Oh, there's money in that. [01:34:42] Speaker C: 500,000 a year. [01:34:45] Speaker A: I might have what she's had. [01:34:48] Speaker C: We're on board. [01:34:51] Speaker B: Funniest excuse you've ever heard from a client. Missing a document. [01:34:58] Speaker C: Can't say I've had a funny one. It's just more oversight and just. [01:35:02] Speaker A: I've definitely had ones come back where kids or have sort of had a bit of a play and, you know, we've got a drawing or two or had a couple of those come back. [01:35:12] Speaker C: I actually. I did have my cat clawed the paperwork because they had it on like the, like the scratch post thing and. [01:35:21] Speaker A: It was like, shredded all the snails in the mail. So then suddenly you sort of. It returns and there's all the holes and they're like, I'm sorry the snails got to. [01:35:31] Speaker C: Well, there's coffee, like on the. [01:35:32] Speaker B: Maybe the docusign would have st a lot of that out. [01:35:36] Speaker A: Oh, that's been a game changer, hasn't it? [01:35:39] Speaker B: All right, if Josh would ask you to co host the property bros full time, what would you say? See. [01:35:45] Speaker C: K, No, I had a big list and you're like, no, no, no, last one. [01:35:53] Speaker A: I'm not going there. [01:35:58] Speaker B: All right, if settlement agents had a theme song, what should it be? [01:36:02] Speaker C: Survivor, Eye of the tiger. [01:36:07] Speaker A: We will walk here. [01:36:11] Speaker B: All right. And lastly, finally, if you could give one piece of life advice not just for property, what would it be? [01:36:21] Speaker C: Treat those as you'd like to be treated. [01:36:24] Speaker B: Well done. [01:36:25] Speaker A: Live, love, laugh. [01:36:28] Speaker B: Well, the movie. [01:36:31] Speaker C: Isn't that a movie? [01:36:32] Speaker B: Yeah, it is. [01:36:32] Speaker C: Or karma. It always has a dead. It does not have a deadline. Sorry. Karma does not have a deadline. [01:36:38] Speaker B: All right, cool. Well, that was dangerous. Yeah, it was. [01:36:45] Speaker C: Sending a rocket, like. [01:36:48] Speaker B: Anyway, that was. That was fun. So anyway, well, Wendy, you did it. It was good. [01:36:52] Speaker A: Thank you. [01:36:54] Speaker B: It was a real pleasure having you on our show, Wendy. You know, it was nice. Obviously we work with both of you. Really great. And hopefully our listeners have heard that as well. And feel free to reach out to anyone. Isn't it? [01:37:08] Speaker C: Definitely. What were your contact details again? When. How can people get in touch with you for your expertise? [01:37:13] Speaker A: Well, that's my mobile number. 04-316-7332 or you can contact me at wendyobanconveyancing.com There you go. [01:37:28] Speaker B: And Carly, how would people contact you as well? [01:37:30] Speaker C: It's about Wendy today. Everyone's got my details before. So no, get in touch with Wendy. Absolutely. [01:37:36] Speaker B: Excellent. Well, anyway, it's been a great show, so again, it's good to get to know you. Obviously every week we hear from Carly. It's good to hear another perspective as well. Always nice to listen to the story. So we've got water and fire. What about earth and wind? We're going to see. We're going to need more stories so. [01:37:55] Speaker C: On here, I'm sure. Look, I'm sure by the next time that, that I'm on here, I'm having a little bit of a hiatus for a little bit. [01:38:02] Speaker B: Oh, yeah, you're going away as well? Yeah. [01:38:04] Speaker C: And then. Yeah, I don't think I'm rescheduled back on for a little while until someone else comes along. [01:38:10] Speaker B: Maybe next week we can finally play the song. The boys are back in town again. How's that? [01:38:14] Speaker C: Yeah, yeah. [01:38:15] Speaker B: So hopefully Kyle is back again next week and hopefully he's all rested, he's listening to the show and he's all rested and, you know, sipping his wine where Margaret river was. [01:38:23] Speaker C: Yes. Oh, this morning he was. Yes. [01:38:25] Speaker B: Yeah, there you go. [01:38:25] Speaker C: Still working. [01:38:27] Speaker B: Still working while he's on holiday. [01:38:28] Speaker C: Yes, that's it. Hey, that's my plug. [01:38:33] Speaker B: Are you going to be working while you're on holiday? [01:38:35] Speaker C: Nope. [01:38:36] Speaker B: No. Excellent. [01:38:37] Speaker C: I'm taking. Taking the 10 days. [01:38:40] Speaker B: Are you putting the plug? All right, that's good. Yeah. [01:38:43] Speaker C: Need a. Need a bit of an R and R, so. Family holiday. We're going for a wedding as well, so that'll be. Be really nice just to be present. [01:38:51] Speaker B: Nice. And what about you, Andy? How's your weekend looking? [01:38:53] Speaker A: Like my weekend all week. [01:38:56] Speaker B: The week. The week. Sorry, yeah, the week. [01:38:57] Speaker A: Wow. Let's see if we get through tomorrow. No, we. We're really busy at the moment, obviously. Getting, getting, getting settlements through, so. Always busy where we are, but we love it. [01:39:09] Speaker B: Excellent. Well, again, wonderful having you on the show. All the best and everything, you know, and, yeah, we'll definitely catch you around. Thanks for having me and Kylie as well. Always a pleasure having you here. [01:39:20] Speaker C: Thank you. Always a pleasure being here and, you know, checking in, even if it's via phone call with correspondence with hot tea. [01:39:27] Speaker B: Yes. There you go. Maybe we're gonna do it while you're in Bali. How's that? [01:39:31] Speaker C: Oh, you might not get. Yeah, you might not get me by this time while I'm in Bali. And if you do, you might need to edit it. [01:39:42] Speaker B: All right. And hopefully everyone has a good week and obviously you're listening to the Perth Property Bros with Carly and Josh this time and obviously our special guest Wendy and everyone. Have a great week. [01:39:54] Speaker A: Great week, guys. The best music from the 60s to today. [01:40:01] Speaker B: IPL radio.